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Marketing Mnemonics
Muscle Technology
The Background:
Industrial Woodworking Machine Company was a pioneer in developing
and manufacturing fingerjoint machinery. The company had delivered over 1,200
fingerjoint systems over the years. They produced some of the finest
fingerjoint machinery available in the United States and shipped it around the
world. They had just developed a new series of fingerjoint machinery. We
believed that with these new models of machinery needed a new positioning
statement and a new image to go along with that positioning statement.
Woodworking machinery looked like many other kinds of industrial
machinery. In the industry, the traditional brochures and marketing
communications pieces usually depicted a picture of the machine, a list of
features, and a company name. They were boring and usually had nothing special
to differentiate one machinery manufacturer from another. We wanted to
emphasize and depict the final product, the fingerjoint, rather than the
machine itself. This was partially because state of the art machinery was
always changing. A brochure was often out of date before they were distributed.
The Positioning:
We believed that positioning of the company had to be that of a
technology leader. The positioning of the machinery itself had to be paralleled
as being the most technologically advanced machinery available. We also felt
that it would be desirable if the end customer would see owning this machinery
as a strong manufacturing advantage.
We developed the theme... Strength in Fingerjoint Technology.
We positioned the company as the technology.
The Mnemonic Image:
We knew the image had to be high impact, show the finished
product, and project an image of strength. We chose a muscle man image from
waist to chin. We incorporated a piece of fingerjointed material that
emphasized the fingerjoint. The image had to stand alone. We had long term
intentions of converting the image to the logo of the company.

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Comments from Mark Goff:
In this case, the image came before the words. We knew that we
wanted to use a muscle person. We were able to locate a past Mr. Texas and
began to compile a library of photo shots.
We first developed an eight page product brochure. Over two thirds
of the cover showed the muscle man image. A photo of the machinery was inserted
in the lower right corner. The advertisements also emphasized the muscle man.
We produced them in full and quarter page formats in both English and Spanish.
We carried the theme across various marketing avenues which included trade
shows.
The only resistance encountered was from Industrial's sales
management which felt that the image was too bold and wanted to produce the
more traditional brochures. This was always a common problem as the sales
manager saw the market only through his own eyes. The project however, went
forward.
The results were very satisfying. The company obtained the largest
backlog of orders for machinery in it's 40 year history. Production was sold
out for 22 months. The company received one of the Dallas 100 awards for
strongest growing privately held companies in the Dallas area.
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